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Alex, Business Performance Manager

Alex · Business Performance Manager · Harbour Roast Coffee

Let’s see how your business is really performing.

I’ll show you what is improving, what is slipping and what deserves your attention.

Total revenue

£184,810

Gross profit

£96,274

Overall margin

52.1%

Operating profit

£22,374

Revenue trend

+16.7%

Monthly performance

Update your sales, direct costs, overheads and customer numbers.

Revenue and direct costs for 6 months come straight from Max’s product figures, so we both report the same numbers. Change a price or volume on Max’s page and it updates here.

MonthRevenueDirect costsOverheadsCustomers
£££
£££
£££
£££
£££
£££

Revenue trend

£28.5K
Jan
£29.2K
Feb
£29.8K
Mar
£31.5K
Apr
£32.6K
May
£33.3K
Jun

Profit and margin by month

Gross profitOperating profitMargin %
£15K£3.2K
Jan
£15.2K£3.3K
Feb
£15.3K£3.2K
Mar
£16.5K£4.1K
Apr
£17.1K£4.5K
May
£17.2K£4.1K
Jun
52.7%52.0%51.4%52.3%52.4%51.8%

Alex’s analysis

What your numbers say

Sales are growing

Revenue has moved up 16.7% from your first month to June, with 6 months of data in view.

Margin is slipping

Your gross margin has moved from 52.7% to 51.8% — a change of -0.9 percentage points.

What changed in June

Revenue moved +2.1% against May and operating profit moved -7.6%.

Your strongest and weakest months

May produced your best operating profit and January your weakest. Comparing what was different between those months can help identify what’s influencing performance.

What your overheads absorb

Overheads take 40.0% of every pound of revenue. After direct costs and overheads you keep 12.1% as operating profit.

Customer performance

Average revenue per customer has moved +3.7% across the period, with 349 customers in June.

What's dragging performance

Of the products you've entered, Cold Brew has the lowest margin at 38.9% while carrying 23.3% of revenue.

Alex · Customer lifecycle

Are customers coming back?

New buyers keep you growing; returning buyers keep you steady. Here’s your mix each month.

Repeat rate

68.7%

New customers

628

Spend per customer

£95

Cost per new customer

£16

ReturningNew
310
95
215
Jan
318
102
216
Feb
341
118
223
Mar
336
97
239
Apr
352
112
240
May
349
104
245
Jun

68.7% of your buyers across these months were returning customers — a solid base of regulars.

New customers went from 95 in January to 104 in June (+9.5%).

Average spend per customer moved from £92 to £95.

On average it cost £16 in marketing to win each new customer.

Enter new vs returning customers

Your till, online shop or payment provider usually reports these. New + returning becomes your monthly customer total.

MonthNewReturningMarketing spend
January£
February£
March£
April£
May£
June£

Sales are changing but margins need a closer look?

Ask Max to investigate prices, costs and product mix.

Open specialist

Profit looks healthy but cash still feels tight?

Ask Mia to check cash movement and unpaid invoices.

Open specialist

Decision-support only. LetsFix uses the figures and assumptions you provide to help you understand your business. Results are for information and planning purposes and are not financial, accounting, tax or legal advice. Please verify important business decisions independently. Full disclaimer